“We celebrate the benefits, but not the costs, of technology,” said Malcolm Gladwell, at the F5 Expo on April 7th. Gladwell is the author of well-know books such as Outliers and The Tipping Point. His stock in trade is a contrarian viewpoint rooted in connecting facts for a unique analysis. Gladwell addressed three key points of the limitati...

This is an article I’ve been working on drawn from client experiences and recent research into the areas of knowledge management leading to workforce integration and connected business strategy. Written for business leaders who are strategizing ways to leverage company knowledge, mitigate the risks of a retiring or transient workforce and build a...

An organisation in which people trust each other, and which generates trust from customers, has a competitive advantage. Trust will attract the best people, inspire customer loyalty, and provide better, more innovative products and services. A trusting partner relationship results in partner confidence in the reliability of the company, its employe...

This is an article I’ve been working on drawn from client experiences and recent research into the areas of knowledge management leading to workforce integration and connected business strategy. Written for business leaders who are strategizing ways to leverage company knowledge, mitigate the risks of a retiring or transient workforce and build a...

Regardless of when and how the current economic “contraction” reverses itself, I think we can agree that the face of business as we know it is going to change… at least I’m hoping it does. I remember in the late 90’s, when I was an analyst for a venture capital firm, the number of “pimply-faced" self-styled entrepreneurs that woul...