Non-profit organizations (NPOs) are in need of careful strategic planning, even more so than for-profit organizations.  NPOs have increasing challenges in terms of raising ongoing support and their value comes from good will directed toward the NPO and its reputation in the community.  Yet, NPOs appear to be reactive, rather than proactive.

This is an article I’ve been working on drawn from client experiences and recent research into the areas of knowledge management leading to workforce integration and connected business strategy. Written for business leaders who are strategizing ways to leverage company knowledge, mitigate the risks of a retiring or transient workforce and build a...

An organisation in which people trust each other, and which generates trust from customers, has a competitive advantage. Trust will attract the best people, inspire customer loyalty, and provide better, more innovative products and services. A trusting partner relationship results in partner confidence in the reliability of the company, its employe...

This is an article I’ve been working on drawn from client experiences and recent research into the areas of knowledge management leading to workforce integration and connected business strategy. Written for business leaders who are strategizing ways to leverage company knowledge, mitigate the risks of a retiring or transient workforce and build a...